999casino Privacy Policy — Your Data, Fully Protected

1 What Information We Collect

Various types of information are collected when you register and use 999casino. This data is necessary to deliver the best experience and keep your account secure.

Information collected directly from you:

• Full name, date of birth & gender.
• Email address and mobile number.
• Current residential address.
• National ID or passport number (for KYC verification).
• Mobile banking account details (Mobile Pay/Nagad/Rocket).
• Transaction history & amounts.

Automatically Collected Information:

• IP address and device type.
• Browser and operating system information.
• Time spent on the platform and pages visited.
• Gaming history and preferences.
• Cookies & session data.

2 How Your Information Is Used

Collected data is used solely for specified purposes. 999casino does not process any information unnecessarily.

• To create and manage your account.
• To process deposit and withdrawal transactions.
• To verify your identity and age (KYC).
• To prevent fraud and money laundering.
• To recommend games and offers tailored to your preferences.
• To ensure the security and stability of the platform.
• To meet legal obligations.
• To provide customer support.

If your information is used to send you marketing messages, you may opt out at any time. Every email we send includes an "Unsubscribe" option at the bottom.

3 Cookie Policy

999casino uses cookies on its website. Cookies are small text files stored in your browser that help enhance your browsing experience.

• Essential Cookies: Essential for login sessions and security.
• Functional Cookies: Remembers your language and preferences.
• Analytics cookies: Helps improve the platform and contains no personal information.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain features.

4 Sharing Information with Third Parties

999casino never sells your data. However, limited sharing may occur in specific circumstances:

• Payment providers: Only the minimum required information is shared with Mobile Pay, Nagad, and Rocket for transaction processing.
• Legal authorities: Under a lawful order from a Bangladeshi court or law enforcement authority.
• Fraud prevention: With fraud detection service providers.
• Technology Partner: With service providers that assist in platform operations, all of whom are bound by strict confidentiality agreements.

All third-party partners are required to comply with 999casino's privacy standards. Any partner found in breach of their agreement will have their relationship terminated immediately.

5 Data Protection Measures

To protect your privacy, 999casino has implemented multiple layers of security:

• 256-bit SSL/TLS encryption — applied to all data transfers.
• Multi-Factor Authentication (MFA) — for account access.
• Firewall and Intrusion Detection System.
• 24/7 Security Operations Center (SOC).
• Regular penetration testing and vulnerability assessments.
• Regular data protection training for all staff.

6 Data retention period

Your data is not retained longer than necessary. The following retention policy applies:

Once the retention period expires, data is securely deleted or anonymized.

7 Your Rights

You have the following rights regarding your personal data. To exercise any of these rights, please contact our support team:

• Right to Access: You have the right to know what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to restrict processing: You can object to the use of your data for specific purposes.
• Right to Data Portability: You can receive your data in a commonly used, easy-to-read format.
• Right to Opt Out of Marketing: You can unsubscribe from promotional emails at any time.

8 Protection of Minors' Data

999casino strictly does not provide services to anyone under 18. We do not knowingly collect personal data from minors.

If we have reason to believe an account belongs to someone under 18, it will be suspended immediately and any collected data will be deleted.

If a parent or guardian believes their child is using 999casino, please contact our support team immediately. We will take action right away.

9 Legal Disclosure & Regulatory Compliance

999casino complies with Bangladesh and international data protection laws. Data may be disclosed under legal obligation in the following circumstances:

• By order or warrant of a Bangladesh court.
• Upon a lawful request from an investigating authority.
• As required by anti-money laundering authorities.
• In matters relating to national security.

Such disclosures are always limited to the minimum necessary information and are made only after review by our legal counsel.

10 Policy Changes

999casino may update this privacy policy when necessary. For significant changes:

• You will be notified at your registered email address 30 days before changes take effect.
• A clear notification will be displayed on the platform.
• The "Last Updated" date at the top of the page will be revised accordingly.
• Previous versions are available upon request.

Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy.

11 Contact & Complaints

For any questions, concerns, or complaints regarding our Privacy Policy, please reach out to our dedicated Privacy Team:

• Email: privacy@999casino.life
• General Support: support@999casino.life
• Live Chat: via the button at the bottom right of the platform.
• Response time: 7 business days.